Privacy policy

At Furry Life (“we”, “our”, “us”), we value your privacy and are committed to protecting your personal information in accordance with applicable laws of India, including the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and other applicable rules and regulations.

1. Information We Collect

We may collect the following information when you use our website or place an order:

* Full Name
* Email Address
* Mobile Number
* Billing & Shipping Address
* Payment Details (processed securely through third-party payment gateways; we do not store your complete card or banking details)
* Order History
* IP Address
* Browser & Device Information
* Cookies and Website Usage Data

2. Use of Information

We use your personal information to:

* Process and deliver your orders.
* Verify payments and prevent fraudulent transactions.
* Provide customer support.
* Process returns, refunds, or exchanges.
* Improve our website and services.
* Send order confirmations, shipping updates, and promotional communications (where permitted).

3. Third-Party Disclosure

We may share your information only with trusted third parties, including:

* Payment Gateway Providers
* Courier & Logistics Partners
* Technology and Cloud Service Providers
* Government or Regulatory Authorities, where required by law

We do not sell or rent your personal information to third parties.

4. Information Protection

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, no online platform can guarantee absolute security.

5. Rights of Users

Subject to applicable law, you may:

* Request access to your personal information.
* Request correction of inaccurate information.
* Request deletion of your personal information, where legally permissible.
* Withdraw consent for marketing communications.

To exercise these rights, contact us at:

Email: contactfurrylife@gmail.com

6. Cookies Policy

Our website uses cookies and similar technologies to:

* Enhance website functionality.
* Remember user preferences.
* Improve browsing experience.
* Analyze website traffic and performance.

You may disable cookies through your browser settings; however, certain website features may not function properly.

7. Jurisdiction

This Privacy Policy shall be governed by the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the competent courts in Gurugram, Haryana.